Document Submission

You can submit a document if you have at least Edit access to the folder to which you are submitting documents. Once the folder administrator (one who has Admin access to the folder) approves your submission, links to the document you submitted display in the Knowledge Directory.

If you cannot submit a document to the Knowledge Directory, request the Edit Document Directory activity right from your portal administrator.

The language of the document you are submitting must match the language specified as your locale in My Account | Edit Locale Settings. For example, if your default locale is Japanese, the document you are submitting must also be in Japanese. If you are submitting a document in a language different from your default locale, change the default locale to match the language of the document before you submit it.

Note: If you are using Netscape 7.1, the ANSI character set of your client must match that of the name of the file that is being uploaded. The ANSI character set is determined by the default system locale configuration of your client.

To submit a document:

  1. In the Select a Document Source drop-down list, select the source from which you want to submit your document. The document source tells the portal how to find the document you are submitting.

  2. Specify a document path by performing one of the following actions:

  3. When your document is successfully submitted, you receive a confirmation. If you want to submit additional documents, click Submit More. If you do not, click Finish.


To see a list of access keys that allow you to navigate the portal with your keyboard, refer to Access Keys.