Change Password

The Change Password page allows you to change your portal account password.

If you have forgotten your password, contact your portal administrator.

To change your password:

1. In the Old password box, type the password you currently use to log in to the portal.

2. In the New password box, type a new password. Passwords are case-sensitive and must be 5 to 20 characters long.

3. In the Confirm new password box, type your new password again.

4. When you are done, to confirm your new password, click Finish, or, to revert to your previous password, click Cancel.

Note: In some cases you will not see the change password option. If this is the case, the portal is taking your password from an external source and you must change the password in that system. When you change the password there, it is automatically changed in the portal. If you have questions about where to change your password, contact your portal administrator.

• To display the page associated with this help:

1. In the portal banner, click My Account.

2. On the My Account page, click Change Password.